We Deliver

We deliver on what is promised and meet or exceed the objectives we have mutually established. Listed below are several testimonials regarding our work.

 

“I have known Tom for many years as an outspoken advocate of healthcare safety and quality improvement.  As Virginia Mason's Board Chair, he worked to make healthcare safer and more patient centered.  Tom has the ability to assist healthcare organizations to build consensus around organizational and cultural values.  He is effective in collaborating with diverse stakeholders to build, vision, create alignment and inspire action, while infusing true humanism into healthcare operations.  Tom is unwavering in his commitment to the patient and his ambition to take great leaps forward."

Gary Kaplan, MD, Chairman and CEO Virginia Mason Health System

“Working with Tom has brought focus to my own leadership skills and relationships with staff at all levels.  I have also seen a remarkable change in a few key members of leadership in how they manage and communicate.  It has been incredibly powerful for our organization.  Of everything we are doing as an organization, the work with Tom and Orca Partners has the potential to make the greatest difference to change our culture and make us a better healthcare system.  I can without reservation, recommend Tom as a consultant who can guide change in your organization for the better".

Rob Allen, CEO

Sitka Community Hospital

“Tom is one of those rare individuals whose integrity, dedication, intellect and endless good nature converge to produce someone North America needs to clone.  I have witnessed repeatedly Tom's superlative ability to juggle very complex organizational factors as well as develop collegial interactive teams.  These rare traits have proven invaluable to the institutions to whom I have recommended his services and in every instance he has single-handedly made a difference in changing the very culture of the affected organizations"

John Nance 

Writer, Author, Healthcare Improvement Advocate

“Tom was hired to facilitate an immediate and sustainable impact on culture and performance in our organization. His expertise, coaching and mentoring facilitated our cultural improvements at South Peninsula Hospital and we can confidently recommend Orca Partners LLC as a reliable, expert consultant to healthcare boards and senior leaders."

Robert Letson, CEO and Matthew Hambrick, Board Chair 

South Peninsula Hospital

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